FaraiSimoyi.com – Privacy Policy & Terms of Use
Last Updated: April 21, 2025

Privacy Policy

Introduction

Farai Simoyi (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to your information.

1. Information We Collect

We collect personal and non-personal information when you:

  • Visit our website

  • Register for a course or digital product

  • Sign up for newsletters or emails

  • Contact us or submit forms

Types of data collected may include:

  • Full name, email address, phone number

  • Billing and payment information (via secure third-party processors)

  • Account login credentials (encrypted)

  • Device, IP address, and browser data

  • Usage activity and interaction with our content

2. Use of Information

We use the information to:

  • Deliver purchased courses and digital products

  • Provide account access and customer support

  • Send updates, newsletters, and promotions (you can opt out anytime)

  • Improve site performance and user experience

3. E-Commerce and Payments

All transactions on FaraiSimoyi.com are processed through secure third-party providers (such as Stripe, PayPal, Shopify, Teachable, or similar). We do not store or have access to your full credit card information.

4. Sharing of Information

We only share your information with:

  • Trusted service providers (e.g., web hosting, email systems, payment processors)

  • Legal authorities, if required by law
    We do not sell or rent your personal data.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Save your preferences

  • Analyze traffic

  • Improve user experience

You can manage or disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Withdraw consent for marketing communications

Contact us at hello@thenarativ.com for requests.

7. Data Security

We take reasonable measures to protect your information. However, no website or internet transmission is 100% secure.

8. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal data from anyone under that age.

9. Policy Updates

We may update this Privacy Policy at any time. Please review it regularly. Updates will be posted with a new effective date.

Terms of Use

1. Use of the Website

By using FaraiSimoyi.com, you agree to use it in a lawful, respectful manner and comply with all applicable laws and regulations.

2. Intellectual Property

All materials on this site — including but not limited to courses, videos, text, graphics, and branding — are owned by or licensed to Farai Simoyi.
You may not:

  • Copy, reproduce, or distribute any content without written permission

  • Share your account login or purchased materials with others

3. Digital Products & Course Access

  • Upon purchase, you will receive access to digital content via the email address or account provided.

  • You are granted a non-transferable, limited license to access course materials for personal, non-commercial use.

  • Unauthorized use, sharing, or redistribution is strictly prohibited and may result in termination of access.

4. Refund Policy

Due to the digital nature of our content, all sales are final.
If you believe you were charged in error or are experiencing technical difficulties, please contact us at hello@thenarativ.com within 7 days of purchase.

5. Account Security

You are responsible for maintaining the confidentiality of your account. If you suspect unauthorized use, notify us immediately.

6. Limitation of Liability

We do not guarantee that our content or services will be error-free or uninterrupted. Farai Simoyi and affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

7. Changes to Terms

We may revise these Terms at any time without prior notice. By continuing to use the site, you accept the updated Terms.

Contact Information

If you have questions or concerns about these Terms or our Privacy Policy, please contact us:

Email: hello@thenarativ.com